WHAT IS YOUR WARRANTY?

2kiddy warrants that our playgrounds will be free from defects in materials and workmanship for a period of one year from the date the Play Unit installation is completed. We are available to discuss the details of our limited warranty.

HOW LONG DOES IT TAKE TO GET A PLAN OR DRAWING?

If you have all of the basic items above (CAD drawings, details dimensions etc.) before you call us that will expedite the process. 1 day or 2 less is our usual turn around time for an initial design and quote. If you have a large or complex project that requires theme development, it may take a bit longer.

HOW MUCH DO COMMERCIAL PLAYGROUNDS COST?

The cost of an indoor commercial playground is challenging to estimate without knowing the project's scope.The cost ultimately depends on the playground's size and features. We are willing to help you to create a playground that works for your budget. Request a quote to get a more accurate cost estimate for your specific project.

DOES 2KIDDY OFFER DESIGN SERVICES?

We offer free design consultations to create design solutions for themes, architectural accents, and play systems as a whole. We partner with you to create themed and branded play spaces to reflect your vision. We can work alongside designers, architects.property developers, and more to approach your design-build process thoroughly. You’ll work closely with our in-house design team to accomplish the playground you want.

Learn more about our design solutions or explore our case display to get inspiration and see what our design team creating .

HOW LONG DO YOUR PRODUCTS LAST?

On average,indoor playgrounds last between 6 and 12 years.Our playground products and components are constructed of high quality materials,which helps extend their life span.How long our products last depends on numerous factors, including the level of maintenance and frequency of use. Our equipment will last for years to come if properly cleaned, inspected, and maintained. Do what you can to protect and take care of your equipment for long-lasting fun.

HOW LONG DO PROJECTS USUALLY TAKE?

The time of projects varies depending on the size, design elements desired, and any customization. There are many aspects of starting an indoor playground — market research, design and planning, obtaining business licenses,shipping, installation — some projects naturally take longer than others, depending on what’s needed. Similar to cost estimates, knowing the project’s scope lets us provide a more accurate time estimate for a given project.

Contact us with specifics regarding your vision for the project so we can determine an accurate project timeline.

DO YOU OFFER CUSTOM EQUIPMENT?

In addition to our pre-designed play components, our design team lets you create custom play creations unique to your business and brand. All of our playground components and products can be tailored to fit your project.

Speak to our design consultants to find out what we can do for you.

HOW DO YOU PICK UP THE ORDER?

Cooperation with 2KIDDY, You do not need to worry about pick up. Anywhere in the world we able to make shipping. We export world-wide more than decade. Have good relationship with shipping forwarder. Can clean custom and delivery directly to your location. Help you apply ISF and clean custom.

WHAT IS THE PAYMENT TERM?

The international freight changes each week, Each port have very different shipping freight. So we do not accept order directly online. We have to check freight first then make contract. You may use wire transfer (bank to bank).

Alternative options of payment please call us.

STILL HAVE QUESTIONS?

If you were unable to find the answer to your question here, contact our customer service team. We’re more than happy to answer any other questions you may have so you have all the necessary information to make informed decisions.

CONTACT CUSTOMER SERVICET

Contact Customer Service

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